Information We Collect

At crysalivorent, we collect information that you provide directly when creating an account, using our investment analysis tools, or contacting our support team. This includes your name, email address, phone number, and investment preferences. We also gather technical information automatically when you visit our website, such as your IP address, browser type, and how you interact with our platform.

When you use our financial analysis features, we may collect data about your investment interests, portfolio preferences, and the types of market research you access. This helps us provide personalized recommendations and improve our services. We never collect sensitive financial account numbers or passwords to your external investment accounts.

How We Use Your Information

Your information helps us deliver the investment education and analysis tools you expect from crysalivorent. We use your data to create your personalized dashboard, send you relevant market insights, and provide customer support when you need it. Our educational content recommendations are based on your stated interests and learning progress.

Information Sharing and Disclosure

crysalivorent does not sell your personal information to third parties. We may share limited data with trusted service providers who help us operate our platform, such as email delivery services, analytics providers, and customer support tools. These partners are contractually required to protect your information and use it only for the specific services they provide to us.

We may disclose your information if required by Canadian law, court order, or government regulation. In the unlikely event of a business merger or acquisition, user data would be transferred as part of that transaction, but the new entity would be bound by this privacy policy.

Data Security and Protection

We implement industry-standard security measures to protect your personal information. Our systems use encryption for data transmission and storage, regular security audits, and access controls that limit who can view your information. All crysalivorent employees with data access undergo privacy training and sign confidentiality agreements.

While we work hard to protect your information, no online system is completely secure. We encourage you to use strong passwords and contact us immediately if you notice any suspicious activity on your account. We'll notify you within 72 hours if we discover any potential data breach affecting your information.

Your Rights and Choices

Under Canadian privacy laws, you have several rights regarding your personal information. You can request to see what data we have about you, ask us to correct inaccurate information, or request deletion of your account and associated data. You can also opt out of marketing communications while continuing to receive important account-related messages.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Account data is typically retained for the duration of your active membership plus three years afterward for tax and legal purposes. Marketing data is deleted within one year if you opt out of communications.

Some information may be retained longer if required by Canadian financial regulations or if needed for legal disputes. We regularly review our data retention practices and delete information that's no longer needed for business or legal purposes.

Cookies and Tracking

crysalivorent uses cookies to remember your login status, save your preferences, and understand how you use our website. Most cookies are essential for basic functionality, like keeping you logged in and remembering your dashboard settings. We also use analytics cookies to see which educational content is most popular and improve our platform accordingly.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit some features of our platform. We don't use advertising cookies or share cookie data with marketing companies.

Children's Privacy

crysalivorent's investment education platform is designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If you're under 18 and interested in financial education, please ask a parent or guardian to create an account and supervise your learning.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that data immediately upon notification.

Changes to This Policy

We may update this privacy policy as our services evolve or laws change. When we make significant changes, we'll email active users and post a notice on our website at least 30 days before the changes take effect. Minor updates, like clarifying existing practices, may be made without advance notice.

We encourage you to review this policy periodically. The "Last Updated" date at the top shows when we last made changes. Continued use of crysalivorent after policy updates means you accept the revised terms.